Ask a real person, any hour 1-888-891-4022 Independent. Not affiliated with Temu.

Home / Articles / Spot the fake: texts that claim to be from an online shop

Spot the fake: texts that claim to be from an online shop

Security · Published November 10, 2026 · 1 min read · By Supportive Digi Help

Scam texts often mention a problem with an order you do not remember.

Warning signs

  • A link that does not match the shop’s real address.
  • Pressure to act within minutes.
  • A request for a code or card details.

A safe check

  1. Do not tap the link.
  2. Open the shop’s app yourself.
  3. Look at your orders and messages inside it.

If you already tapped and entered details, change your password and call your bank.

Independent guidance. Supportive Digi Help is not Temu. This article is general information, and we cannot make decisions about your orders.