About us
Who are you?
Supportive Digi Help is an independent, online-only phone service for Temu shoppers.
Do you work for Temu?
No. We are not affiliated with, endorsed by or sponsored by Temu.
Is there an office I can visit?
No. We work by phone and online only.
Using the phone line
When can I call?
At any hour, every day.
Is 1-888-891-4022 a Temu number?
No. It reaches Supportive Digi Help.
Can I ask for a call back?
Yes, on the contact page.
What we can and cannot do
Can you approve my refund?
No. Only Temu can. We help you prepare and explain your case.
Can you log in to my account?
No, and we would never ask you to share your login.
Can you promise it will work?
No. We explain your options. The result depends on Temu.
Still have a question? Call 1-888-891-4022