A delivery estimate is the shop’s best forecast, based on how long each stage usually takes.
What goes into it
- Time for the seller to prepare the item.
- Transit time, which is longer for international routes.
- Customs and local delivery.
How to use it
Treat the end of the range as the date to watch. Before then, small delays are normal. After it, the question becomes whether tracking is still moving.
If it passes without delivery
Screenshot the estimate and the tracking history. Wait a day, check again, and if there is still no movement, use the help option on the order and include both screenshots.
Independent guidance. Supportive Digi Help is not Temu. This article is general information, and we cannot make decisions about your orders.